Mark S. Blackburn, MBA
I Don't Recommend Priceline -- Here's why:
Friends, I have purchased about 1 round trip
reservation per month for the last 5 years. I have bought all of
these tickets from the major online travel retailers:
I find making online reservations very much superior to trying to
play phone tag with travel agents. Getting travel agents out of the
picture is a real benefit. I like dealing directly, viewing
available flight times, routes, availability, and booking my own
Just because I like William Shatner and because I hear so many ads
for Priceline, I felt I should give it a try. My experience was horrible.
I used them for a flight from Sacramento to Miami. Here are
several of the key problems with Priceline's business model:
- The price I paid was actually higher than what I would have paid
through Yahoo Travel. When you bid $200 on Priceline, it really
means you are bidding about $250. They add on several fees.
- You lose all choice of when you fly, or through which cities you
may fly. This can be very inconvenient. You may want to
arrive before dark, for instance, but Priceline doesn't
- On my return flight (Miami to Sacramento, they routed me through
Chicago). Look on a map! Chicago is way out of the
way. This means I spent more time in an airplane than I should
have. Yahoo Travel would have routed me through Dallas.
(Dallas is much more on the flight path).
- I wanted to fly the 'red-eye' flight which I found on Yahoo
Travel. I have done this on my other recent flights to
Florida. It works great. No 'down time.' You
sleep while you fly. You haven't wasted a day. With
Priceline I had to waste a day. Days are valuable....
And, if I haven't given you enough reasons to avoid Priceline like
the plague it is, let me tell you about the worst part:
- You cannot change a reserved flight. Or the return
portion! While in Miami, I decided I wanted to stay 2 more
days. If I had reserved my flight via Yahoo Travel I could have
paid $60 or so dollars, and they would have helped me to change my
return flight time. Priceline refused. They will not
change a reservation. Even if you call the airline, the airline
says that they must refuse to change the flight because it was a 'Priceline'
flight. My only option was to buy another entire ticket
home. The price for this was $300.
Friends, do yourselves a favor & NEVER do business with
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